100% Satisfaction Guarantee
If you aren’t happy with our product, or would like to return it for any reason, you MUST return the product within 15 days or purchase. The product must be returned in it’s original packaging at 100% resalable condition and shipped to this address at the Customer’s expense:
TactX Flashlights, LLC
Attn: Returns Processing
P.O. Box 0035
Akron, PA 17501-0035
If the product, packaging, and/or accessories is dented, torn, ripped, scratched, disassembled, or missing parts or accessories, you will be charged a 25% restocking fee. The refund is calculated as such: Original purchase price – initial shipping cost – 25% restocking fee(if applied) = Total Refund. No refunds on shipping. No returns will be accepted without prior authorization—Please contact us at firstname.lastname@example.org.
If your TactX flashlight stops working during your first year after purchase, please Click Here to reference our 1-Year Manufacturer’s Warranty for coverage and return instructions.